is the user setup as an admin account ?
what firewall/security suite is on the PC ?
did it work OK for your mother-in-law ?
with an Ethernet cable connected -
try safemode with networking
For windows 8
http://www.7tutorials.com/5-ways-boo...s-8-windows-81
http://windows.microsoft.com/en-gb/w...ding-safe-mode
http://pcsupport.about.com/od/window...-safe-mode.htm
what firewall/security suite is on the PC ?
did it work OK for your mother-in-law ?
with an Ethernet cable connected -
try safemode with networking
For windows 8
http://www.7tutorials.com/5-ways-boo...s-8-windows-81
http://windows.microsoft.com/en-gb/w...ding-safe-mode
http://pcsupport.about.com/od/window...-safe-mode.htm
