Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you don't have a satisfactory email address (e.g., from your ISP) you could try http://www.pcworld.com/article/23178...inspector.html. If you need help with a screen shot see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.
Also show ...
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
Type the following commands:
IPCONFIG /ALL
[Note that there is no space between the slash and ALL.]
[Press ENTER after each command.]
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If necessary use a text file and removable media to copy the results to a computer with internet access.
Also show ...
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
Type the following commands:
IPCONFIG /ALL
[Note that there is no space between the slash and ALL.]
[Press ENTER after each command.]
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If necessary use a text file and removable media to copy the results to a computer with internet access.