Yeah it's quite common nowadays for ITs to leave you in the dark on the technologies they distribute on the networks they were paid to manage. (This is very common with ISPs; "oh your router and computer is fine" whilst in reality the customer is having connectivity or some other type of solvable issues).
Try taking the issue up to the ITs and see what they said. And yes, the infrastructure of the network effects the connectivities of devices. Some router were built to withstand many connections at once and that type is what a 'big' establishment usually opts for so all its users can connect to the WiFi and out into the internet.
Try taking the issue up to the ITs and see what they said. And yes, the infrastructure of the network effects the connectivities of devices. Some router were built to withstand many connections at once and that type is what a 'big' establishment usually opts for so all its users can connect to the WiFi and out into the internet.
