Service Pack 3? Latest wireless driver (from the laptop manufacturer's site if an integrated adapter)?
What firewall or security suite is, or ever was, on the machine?
How does it work with an ethernet connection?
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
Type the following command:
IPCONFIG /ALL
[Note that there is no space between the slash and ALL.]
[Press ENTER after each command.]
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If necessary use a text file and removable media to copy the results to a computer with internet access.
What firewall or security suite is, or ever was, on the machine?
How does it work with an ethernet connection?
Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
Type the following command:
IPCONFIG /ALL
[Note that there is no space between the slash and ALL.]
[Press ENTER after each command.]
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If necessary use a text file and removable media to copy the results to a computer with internet access.