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Can't access to some websites using apple devices.

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My sister can't access to some websites (especially .it websites) with her MacBook Pro (late 2009) and her ipad mini.
She lives in north italy, her ISP is WIND and this is the traceroute from her MacBook Pro running a clean installation of Mavericks (she had this problem even with previous versions of Mac OS X): I took examples with this website http://www.conforama.it

Code:

traceroute to www.conforama.it (95.110.203.14), 64 hops max, 72 byte packets
 1**192.168.0.1 (192.168.0.1)**2.532 ms**2.086 ms**2.045 ms
 2**151.6.168.72 (151.6.168.72)**12.142 ms**12.264 ms *
 3**151.6.204.2 (151.6.204.2)**20.999 ms**18.149 ms**20.251 ms
 4**miot-to2-fiar-b01-po02.wind.it (151.6.7.29)**60.239 ms**39.516 ms**39.264 ms
 5**151.6.0.1 (151.6.0.1)**69.778 ms
****151.6.0.249 (151.6.0.249)**39.674 ms
****151.6.0.251 (151.6.0.251)**38.732 ms
 6**151.6.64.254 (151.6.64.254)**40.175 ms**80.144 ms**60.218 ms
 7**151.6.65.235 (151.6.65.235)**110.479 ms**50.302 ms**29.280 ms

Her husband has a Asus laptop running Windows 7 and he can reach the website normally.

I live in Rome and i also have the same ISP and a MacBook Pro running Mavericks but i can open the website normally, this is my tracerout:

Code:

traceroute to www.conforama.it (95.110.203.14), 64 hops max, 72 byte packets
 1  192.168.1.1 (192.168.1.1)  2.411 ms  2.415 ms  1.874 ms
 2  * 151.6.149.72 (151.6.149.72)  14.383 ms *
 3  151.6.85.98 (151.6.85.98)  16.150 ms  12.791 ms  14.316 ms
 4  151.6.4.214 (151.6.4.214)  13.428 ms  13.784 ms  14.148 ms
 5  151.6.1.121 (151.6.1.121)  23.910 ms
    151.6.1.129 (151.6.1.129)  27.132 ms
    151.6.1.121 (151.6.1.121)  22.886 ms
 6  151.6.6.37 (151.6.6.37)  45.558 ms  28.946 ms  58.290 ms
 7  151.6.65.203 (151.6.65.203)  26.712 ms  27.760 ms  27.627 ms
 8  151.5.151.98 (151.5.151.98)  32.167 ms  29.168 ms  29.278 ms
 9  62.149.190.44 (62.149.190.44)  27.868 ms  30.938 ms  28.453 ms

As you can see my tracerout ends with 62.149.190.44 but my sister's doesn't. We both use GoogleDNS. I forgot to mention that her problem is browser-indipendent. She tried to our parent's home where they have an Ubiquiti Router and AP and a different ISP (Telecom Italia) and se had no problem opening that particular website.

So, should be a problem with the ISP or is her problem? Thanks guys.

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