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wifi connection problem

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hello im new here. i have a wifi problem. i am trying to turn my phone into a wifi hotspot. i know how to turn my phone into a wifi hotspot. there problem lies when i try to make my laptop connect to it. the laptop picks up the signal. when i try to connect to it. it says that it is connected and then it disconnects after about 10 seconds and then it says "windows is unable to connect to the wireless network." i then click the popup and then click repair. it says it was unable to "clear Netbt" i dont know where to go from here. i tried googling the solution but im afraid of trying something without full knowledge of what im doing. please help me and thank you in advance

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