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Intermittent internet drops -- unusual lease expiry

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Originally Posted by TerryNet (Post 8914155)
To be fair it may just be because they didn't think of this issue. And, of course, I was building on top of everything you reported that you and the technicians did. But probably it's because they are trained to solve a lot of problems that you and I could not begin to do but have no training on DNS server issues.

From what I have seen, the big company, Cox in particular, are more sales driven even in technical support. There are a few handfuls that actually want to fix your issue.

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