Laptop constantly dropping connection

Hello RKramden,

What is the full make and model of the laptop? There are a lot of Dell Inspiron models.

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Please do the following.

Device Manager

• Press and hold the Windows button + R on your keyboard.
• In the Run box type DEVMGMT.MSC and hit Enter.
• Click the + next to Network Adapters so it expands, showing all installed hardware.
• Take a screenshot of this window and attach the file in your next post.
• Alternatively, list all hardware here along with indication of any exclamation points or question marks next to the entries.

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Next, with the Ethernet cord disconnected and attempting to connect via wireless, do the following:

IPConfig All

• Hold the Windows key and press R on your keyboard.
• In the Run box that appears, type CMD and click on OK.
• Type the following command:
  
  IPCONFIG /ALL
  
• Right click in the command window and choose Select All, then hit Enter.
• Paste the results in a message here.

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Lastly, let's see this:

Ping Test

• Hold the Windows key and press R on your keyboard.
• In the Run box that appears, type CMD and click on OK.
• Type the following command: PING google.com
• Right click in the command window and choose Select All, then hit Enter.
• Paste the results in a message here.
• If necessary, use a text file and removable media to copy the results to a computer with internet access for all of the above.

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What I'd like to see in your next post: :up:

• Full make and model
• Device Manager screenshot or description
• IPConfig results
• Ping results