Hi, I've got an issue with connecting this PC via my wireless router to the internet. It is a patchy issue that works at times and at others, gives the messages:
"Windows can't communicate with the device or resource (Primary DNS Server)."
and
"DNS server not responding"
I've followed the three steps recommended here.
Method 1 does after some time seem to enable the internet to connect, but it seems to last a short while then revert to the error messages posted above. This DNS error also happens on every startup and regularly thereafter.
I've tried disabling firewalls, antivirus etc. and running malwarebytes, spotbot, ccleaner, avast and adaware scans, to no avail.
On occasion when using the windows 'troubleshoot problems' on the network toolbar, it resets my network adapter and tells me the problem is solved. Alternate times I do this it just provides the DNS server error above.
Due to the tempramental nature of this I've been unable to resolve it completely, but all other devices have no issues with connecting via the router, so it's definitely a problem with this machine.
I have attached my 'ipconfig/all' file.
My system info is:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16333 Mb
Graphics Card: NVIDIA GeForce GTX 670, -2048 Mb
Hard Drives: C: Total - 244095 MB, Free - 112266 MB; D: Total - 953866 MB, Free - 376954 MB;
Motherboard: ASUSTeK COMPUTER INC., P8Z77-V PRO
Antivirus: ZoneAlarm Antivirus, Disabled
All help gratefully appreciated. Apologies if I've missed anything important.
Edit: I've tried powering down the router, modem and PC for a while then restarting it all, but it didn't help. I am also unable to start my PC in safe mode, as the video driver doesn't run so the monitor goes black - this may be a limiting factor in my investigation :/
"Windows can't communicate with the device or resource (Primary DNS Server)."
and
"DNS server not responding"
I've followed the three steps recommended here.
Method 1 does after some time seem to enable the internet to connect, but it seems to last a short while then revert to the error messages posted above. This DNS error also happens on every startup and regularly thereafter.
I've tried disabling firewalls, antivirus etc. and running malwarebytes, spotbot, ccleaner, avast and adaware scans, to no avail.
On occasion when using the windows 'troubleshoot problems' on the network toolbar, it resets my network adapter and tells me the problem is solved. Alternate times I do this it just provides the DNS server error above.
Due to the tempramental nature of this I've been unable to resolve it completely, but all other devices have no issues with connecting via the router, so it's definitely a problem with this machine.
I have attached my 'ipconfig/all' file.
My system info is:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16333 Mb
Graphics Card: NVIDIA GeForce GTX 670, -2048 Mb
Hard Drives: C: Total - 244095 MB, Free - 112266 MB; D: Total - 953866 MB, Free - 376954 MB;
Motherboard: ASUSTeK COMPUTER INC., P8Z77-V PRO
Antivirus: ZoneAlarm Antivirus, Disabled
All help gratefully appreciated. Apologies if I've missed anything important.
Edit: I've tried powering down the router, modem and PC for a while then restarting it all, but it didn't help. I am also unable to start my PC in safe mode, as the video driver doesn't run so the monitor goes black - this may be a limiting factor in my investigation :/
