I did the above suggestion of resetting things from internet explorer. It seems to help at times. By that I mean it might help my internet work for awhile (maybe 15 mins sometimes, maybe longer others) but I'll then start experiencing the same problem. More often than not, resetting things from internet explorer resolves nothing. Restarting often does not help either. I'm really getting frustrated with the problem. Is there a solution to this? Alternatively, if not, is there a program that would be recommended that would help me back up photos, videos, and documents, and reset my laptop back to how it originally came?
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