I received an Arris TG862 modem from Time Warner Cable quite some time ago and have generally avoided it until now. I had always assumed that the TG862 was already in bridge mode and that I was only using my NetGear R6300 router for wireless, firewall etc. Recently, I was trying to open ports through my R6300, but no matter what they would always remain closed.
Sometime later, I realized that my Arris modem was most likely to blame, so I turned off both its firewall and wireless and switched it over to bridge mode. After restarting the modem, I am unable to connect to the internet. I can still connect to both my router and my modem's login page via the cord that goes from my modem -> router -> computer, but my router is not getting anything. I tried restarting my router as well, but that does not seem to help my situation. In my router's login page, it clearly tells me that the router is receiving no internet from the modem.
For now, I've factory reset'd the modem and the internet connection is fine but I still need to put the modem in bridge mode.
Thanks!
Sometime later, I realized that my Arris modem was most likely to blame, so I turned off both its firewall and wireless and switched it over to bridge mode. After restarting the modem, I am unable to connect to the internet. I can still connect to both my router and my modem's login page via the cord that goes from my modem -> router -> computer, but my router is not getting anything. I tried restarting my router as well, but that does not seem to help my situation. In my router's login page, it clearly tells me that the router is receiving no internet from the modem.
For now, I've factory reset'd the modem and the internet connection is fine but I still need to put the modem in bridge mode.
Thanks!