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The Link on the Arris is still flashing, |
Flash = Computer Activity
as the Modem is connected to the router any pc that is connected to the router will often be using the internet and hence the flash
If you switch ALL PCs off - the chances are the light will go out - although the router may pulse the modem for a connection on a regular basis - so you may still get some flashing
can we see an xirrus screen shot please - see how below
did you reset the router back to factory default using the button on the back ?
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my computer is connected to the internet while I have the blue cord plugged into my computer The bars have a symbol with an exclamation mark inside a yellow triangle over the bars but when I hover over the connection it says "internet access". |
if you remove the blue wire are you still able to access the internet and if so - is the ! still on the wireless symbol
just as a check would you do the following and see if it says "connected" against the wireless connection and what speed you are connected with the wireless - this will confirm the wireless connection link
if the router has been reset , we can change the name back to Fishhead and add the wireless security - which is important to have as you do not want neighbours using your internet connection
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Run Xirrus Wi-Fi Inspector
Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.
If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx ( the site now appears to require a business email, so try the direct link below)
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html
{If the above link does not work heres alternative links
http://www.pcworld.com/downloads/fil.../download.html
http://www.softpedia.com/progDownloa...oad-99109.html
http://download.cnet.com/Xirrus-Wi-F...-75758254.html}
Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.
Run the program
A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus...-1-RevB-6.aspx
post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.
post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)
Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better
To post a screen shot of the active window.
Windows XP
Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
Vista or Windows 7
you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
http://www.bleepingcomputer.com/tuto...snipping-tool/
Windows 8
you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
>Press the Esc. key.
>go back to your Windows 8 start screen - Swipe from left or press Window Button
>Press Ctrl+PrntScr button to use Snipping Tool
see here
http://www.pcadvisor.co.uk/opinion/w...-in-windows-8/
http://www.pcadvisor.co.uk/how-to/wi...-in-windows-8/
To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here http://library.techguy.org/wiki/TSG_...g_a_Screenshot