when you switched to time warner you got a new modem Motorola SB6141 modem
if you power cycle - see how below and connect a PC directly to the modem and post an ipconfig /all
then powercycle and connect the netgear - hw are you connecting the netgear , what port are you using
then connect the pc to the netgear by cable and post an ipconfig /all
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How to power cycle
“power cycle” process to reboot or reset the modem/router
if you power cycle - see how below and connect a PC directly to the modem and post an ipconfig /all
then powercycle and connect the netgear - hw are you connecting the netgear , what port are you using
then connect the pc to the netgear by cable and post an ipconfig /all
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How to power cycle
“power cycle” process to reboot or reset the modem/router
- Switch off all the devices modem, router and computers also unplug their power cables.
- Wait at least 1 to 5 minutes. We have found in some instances you need to wait at least 15 minutes
- Plug the power cords back in, but don’t switch them on.
- First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
- Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
- Now turn on your computer, You should now be able to access the Internet.