Wired and wireless internet is the same, way lower than what I pay for

how are you connected to the cable- do you have a modem and a separate router

Would you post back the make and exact models of the modem/routers you have please

meanwhile do a complete powercycle
------------------------------------------------------------------------

How to power cycle

“power cycle” process to reboot or reset the modem/router

• Switch off all the devices modem, router and computers also unplug their power cables.
• Wait at least 1 to 5 minutes. We have found in some instances you need to wait at least 15 minutes
• Plug the power cords back in, but don’t switch them on.
• First turn on the modem and then wait for a few minutes for it to settle and all the lights to become stable.
• Next switch on the router (if a separate device) and then wait for a few minutes for it to settle and all the lights to become stable.
• Now turn on your computer, You should now be able to access the Internet.

------------------------------------------------------------------------