The second device is most likely the radio/canopy which acts like a modem.
Do you get any type of message when you try to ping?
What happens if you try to use www.pingtest.net?
Could be possible that the radio has echo request disabled hence no ping response.
Do you get any type of message when you try to ping?
What happens if you try to use www.pingtest.net?
Could be possible that the radio has echo request disabled hence no ping response.