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ZTE ZXV10 W300 won't reset to default settings

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Is your problem that the router is not accessible at the expected IP address or that you cannot find the default account/password?

If the former, reset the router to factory default settings, connect a PC by ethernet, and show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after each command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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