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Netflix/Amazon streaming to smart Tv frequent pauses

Quote:

Originally Posted by etaf (Post 9051487)
yes, try that
Also post back what the actual IP address , default gateway & DNS numbers are on the TV network settings

and post from a PC connected to the same router an ipconfig /all

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ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
http://www.bleepingcomputer.com/tuto...-in-windows-8/
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):
In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.
ipconfig /all > network.txt & network.txt
It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
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I need to get a line long enough to connect tv to router. But, in the meantime here's other info:
TV network settings - IP address 192.168.1., gateway 192.168.1.1, DNS server 24.116.0.5.

I go to my laptop and this box pops up: Network error. Windows has detected an IP address conflict. Another computer on this network has the same IP address as this computer. Contact your network administrator for help resolving this issue. More details are available in Windows System Event log.

Now, here is the ipconfig /all


Windows IP Configuration

Host Name . . . . . . . . . . . . : Me-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-24-D2-25-E2-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ad5e:e24b:8f22:e1b5%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.141(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 09, 2015 11:27:10 AM
Lease Expires . . . . . . . . . . : Tuesday, March 10, 2015 11:27:09 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268444882
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-D4-9A-A1-00-1E-33-A2-58-C2
DNS Servers . . . . . . . . . . . : 24.116.0.53
24.116.2.50
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-A2-58-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{42138C62-99F7-4F75-B2FF-1DBAA87B720D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


One thing I'd like to mention....when I originally checked to see that the tv was connected to my router, I clicked on my wifi user name in the network settings, but I did have to enter my security password. So, maybe it wasn't connected? However, once I did connect the tv to router I went to Netflix to see if the pauses were gone. Nope! Still there.

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